Telephone Banking

A companion service to MemberDirect Internet banking, telephone banking gives you the power and convenience of Internet Banking from a touch tone phone. 

Imagine you are away from your computer but need to access your accounts. Just pick up a phone and you’ll be able to check balances, pay your bills and transfer funds from one account to another, 7 days a week, 24 hours a day!

Drop by or give your branch a call and a Member Service Representative will assist you in obtaining a Personal Access Code (PAC) and can demonstrate Telebanking if you wish.

If you already have a PAC and wish to access Telephone Banking simply:

  1. Dial the appropriate number below and follow the instructions.
  2. Have your account number and your PAC ready. A friendly voice will ask you for these numbers, so that you (and nobody else) will have access to up-to-date information on your accounts.
  3. You can leave a message if you require additional information.

Your PenFinancial Telebanking Numbers:
Local: (905) 358-5005
Toll Free: 1-877-282-4226


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