Annual Reports Archives

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Kerry Ould, Chief Marketing Officer

Latest Annual Reports


We reflect upon the challenges and triumphs that have shaped our journey over the course of 2023. Navigating the complex landscape of the financial industry, we faced headwinds with resilience and celebrated successes with gratitude. Download the report to gain a comprehensive understanding of the passion, commitment, and community spirit that define PenFinancial Credit Union.

2023 Financial Report →

In 2022, it was easier to deal with the access restrictions and health protocols we faced earlier on in the pandemic, but 2022 was the first year where we started to experience the significant downstream social and economic impacts which proved challenging. Our intention is to build on the many successes we have achieved over the last 5 years while assessing the impacts of changing member preferences, advancements in technology and an ever-changing economic environment.

2022 Financial Report →

The Credit Union showed its collective strength in 2021. Through the continuation of the pandemic we’ve continued to find ways to stay safe. While we’ve also adapted to how we stay connected with our families, neighbours and communities, it has not stopped us from continuing to improve lives and strengthen communities.

2021 Financial Report →

Looking back, 2020 will be remembered as a year unlike any other. And while the COVID-19 crisis influenced how we deliver services to our members, and how we stay connected with our families, neighbours and communities, it has not stopped us from doing what we do best: “Improving lives and strengthening communities”.

2020 Financial Report →
2019 Annual Report →

2019 was a year of change and refocus. In local communities, and on a global scale, we’re seeing an unprecedented amount of change -- from the way we work to the way we connect with each other. But PenFinancial remains driven by purpose and committed to supporting and growing communities.

2019 Financial Report →
2018 Annual Report →

2018 was a year of growth, of change and of focus. We have a vision that is clearer than ever before and we are happy that you’re joining us on our truly local journey of comfortable financial happiness and safe and thriving communities.

2017 Annual Report →

During 2017, the Credit Union achieved our financial goals while improving services for our existing members as well as the over 1,200 new members who chose PenFinancial as their financial partner of choice. We were able to build upon our foundation for the continued growth and enhancement of services.

2016 Annual Report →

2016 represents a year in which PenFinancial once again met the challenges and embraced the opportunity of change in an exemplary fashion. The Credit Union welcomed close to 2,000 new members and expanded on its commitment to improving the lives of members through our successful merger with Dunnville and District Credit Union, increased product offerings, improved technology platforms and refinement of our member experience.

2015 Annual Report →
2014 Annual Report →