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⚠️ ATM Maintenance

We will be performing scheduled ATM maintenance and as a result, all our ATMs, except for our Welland Branch ATM, will be out of service on Wednesday, March 22nd from 6:00 - 7:00 pm.

2-step Verification Is Now Available

The next time you log in to Online Banking or the Mobile App you’ll be presented with the option to set up 2-Step Verification (2SV). Setting it up takes just a few simple steps.

Learn more →
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PenFinancial Branches

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Our truly local Contact Centre in Niagara is available over the phone to serve you.

Mon-Wed: 8:30 am - 5:30 pm
Thurs-Fri: 8:30 am - 6:00 pm
Sat: 9:00 am - 1:00 pm

We are currently experiencing a high volume of calls so wait times are longer than usual. We have temporarily assigned additional team members to the Contact Centre to assist. We request your patience and apologize for any inconvenience.

Should you prefer to visit a branch in person, you can find a list of our locations here.

PenFinancial Welland Branch Map

Welland Branch

East Main Street

247 East Main Street
Welland, ON, L3B 3X1
905-735-4801Assistant Manager: Mark Bolduc
More Details →

PenFinancial Fourth Ave Branch Map

Fourth Ave Branch

St. Catharines

295 Fourth Avenue
St. Catharines, ON, L2S 0E7
905-688-2044Manager: Jamie Wittig
More Details →

PenFinancial Niagara Falls Branch Map

Niagara Falls Branch

Morrison Street

7190 Morrison Street
Niagara Falls, ON, L2E 7K5
905-357-5222Manager: Sandra Arsenault
More Details →

PenFinancial Dunnville Branch Map

Dunnville Branch

Broad Street

208 Broad Street
Dunnville, ON, N1A 1G2
905-774-7559Manager: David Muirhead
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PenFinancial Garrison Branch Map

Garrison Branch

Fort Erie

1201 Garrison Road
Fort Erie, ON, L2A 1N8
More Details →

PenFinancial Fonthill Branch Map

Fonthill Branch

Highway 20

130 Highway 20
Fonthill, ON, L0S 1E6
289-434-4745Manager: Kabir Ahmed
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PenFinancial Welland Central Services

Central Services

Welland, Ontario

247 East Main Street
Welland, ON, L3B 3X1
289-820-9744More Details →


Our Members are our VIPs

PenFinancial Advisors don’t work for commission, they work for you. Whether you need a hand making a plan, changing course or simply staying on track, they can help you find the right investment solutions to suit your financial needs and goals.
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PenFi Careers

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We provide all of our employees with a generous benefits package that includes a Living Wage salary, defined contribution pension plan and performance-based success sharing. Find a role where you can build an exceptional experience for yourself.
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For Debit cards, contact:


For Credit cards, contact: 

Canada/US 1-855-341-4643

International collect 1-647-252-9564


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Send us a message with this form or book an appointment online to reach out. A PenFinancial Advisor will be in touch to help you.