Online Banking

Visit PenFinancial Online Banking to securely manage your accounts.


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PenFinancial Branches

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Need help with Online Banking or our Mobile App?

Visit our Digital Banking page for updates, how-to guides and downloadable resources to make your banking experience even easier!

Online Banking and Mobile App Support →


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Our truly local Contact Centre in Niagara is available over the phone to serve you.

Mon-Wed: 8:30 am - 5:30 pm
Thurs-Fri: 8:30 am - 6:00 pm
Sat: 9:00 am - 1:00 pm

Should you prefer to visit a branch in person, you can find a list of our locations here.

PenFinancial Welland Branch Map

Welland Branch

East Main Street

247 East Main Street
Welland, ON, L3B 3X1
905-735-4801Manager: Bal Sandhar
More Details →

PenFinancial Fourth Ave Branch Map

Fourth Ave Branch

St. Catharines

295 Fourth Avenue
St. Catharines, ON, L2S 0E7
905-688-2044Asst. Manager: Keith Maxim
More Details →

PenFinancial Niagara Falls Branch Map

Niagara Falls Branch

Morrison Street

7190 Morrison Street
Niagara Falls, ON, L2E 7K5
905-357-5222Manager: Sandra Arsenault
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PenFinancial Dunnville Branch Map

Dunnville Branch

Broad Street

208 Broad Street
Dunnville, ON, N1A 1G2
905-774-7559Manager: David Muirhead
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PenFinancial Garrison Branch Map

Garrison Branch

Fort Erie

1201 Garrison Road
Fort Erie, ON, L2A 1N8
905-994-1201Manager: Maureen Murphy
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PenFinancial Fonthill Branch Map

Fonthill Branch

Highway 20

130 Highway 20
Fonthill, ON, L0S 1E0
289-434-4745Manager: Kabir Ahmed
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PenFinancial Welland Central Services

Central Services

Welland, Ontario

247 East Main Street
Welland, ON, L3B 3X1
289-820-9744More Details →


Our Members are our VIPs

Discover the PenFinancial Difference

PenFinancial Advisors don’t work for commission, they work for you. Whether you need a hand making a plan, changing course or simply staying on track, they can help you find the right investment solutions to suit your financial needs and goals.
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PenFi Careers

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Be a part of something different

We provide all of our employees with a generous benefits package that includes a Living Wage salary, defined contribution pension plan and performance-based success sharing. Find a role where you can build an exceptional experience for yourself.
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Need to report a lost
or stolen card?

For Debit cards, contact:


For Credit cards, contact: 

Canada/US 1-855-341-4643

International collect 1-647-252-9564

⚠️ Locked out of your account? Reset your Password (PAC)

Members can now reset their password (PAC) when they’ve been locked out of their Online Banking or the Mobile App. Visit our Digital Banking page and follow the steps in our How-to guides. You can also download our PDF tip sheet with step-by-step directions for resetting your password (PAC) if you’ve been locked out..

How to reset your password (PAC) →

Connect with PenFinancial

Send us a message with this form or book an appointment online to reach out. A PenFinancial Advisor will be in touch to help you.