News & Media

Financial news can be boring, but not with PenFinancial. Learn about new products and services that benefit you. Find out how PenFi is helping in your community. From new products and promotional offers to up-to-the-minute credit union news, you’ll find the latest news and announcements from PenFinancial here.

Media inquiries, please contact

Kerry Ould, Chief Marketing Officer


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Latest news

September 28, 2022

PenFinancial Credit Union donates to the Hurricane Fiona Relief Fund

Hurricane Fiona has caused untold damage along the Atlantic Coast, affecting families and communities with torrential rain and flooding that has destroyed homes and businesses.

To help support the recovery efforts, PenFinancial Credit Union has made a $5,000 donation to the Hurricane Fiona in Canada Appeal. Through this donation, the Canadian Red Cross will be able to provide emergency relief, humanitarian aid, and support recovery and resilience for those impacted by this disaster.

→ Read the full news release

August 3, 2022

PenFinancial Credit Union welcomes Theresa Bird as new Chief Executive Officer


PenFinancial Credit Union is pleased to announce Theresa Bird as the credit union’s new Chief Executive Officer, effective September 12, 2022.

Joining PenFinancial as Chief Retail Officer in January 2021, then becoming its Chief Operating Officer, Theresa comes to the role with nearly 40 years of experience in the financial services sector – experience that has shaped her belief that financial service to members and the community can and should be a rewarding and valuable experience, for staff and members alike.

Theresa will succeed outgoing CEO Ken Janzen, who will officially retire September 30.

→ Read the full news release

July 26, 2022

PenFinancial Credit Union partners with CMHA Niagara and Armstrong Strategy Group on Trauma-informed Care Champion Learning Collaborative

A newly-released survey by the University at Buffalo’s Institute on Trauma and Trauma-Informed Care (ITTIC) illustrates the impact trauma has on these Niagara sectors: Not only have the vast majority of clients faced trauma, it’s also an issue for agency staff, who often experience trauma vicariously through their clients.  To support community agencies better support their clients, PenFinancial Credit Union has announced  funding funding for community agencies to become trauma-informed through a program called “Trauma-Informed Care Champion Learning Collaborative” delivered by ITTIC.

Read the full news release →

May 25, 2022

PenFinancial Credit Union officially opens new branch in Niagara Falls

An official opening ceremony was held on May 24th for PenFinancial's newest branch at 7190 Morrison St. in Niagara Falls Ontario. During the opening ceremonies a donation was made to Project Share as part of our Truly Local Commitment.

Read the full news release →

May 4, 2022

PenFinancial Credit Union CEO announces retirement

Coming off a record setting year in 2021, Ken Janzen, Chief Executive Officer of PenFinancial Credit Union today announced his intention to retire in fall 2022.

Read the full news release →

View the news release archive →

Fast Facts about PenFinancial Credit Union

PenFinancial is a truly local values-based credit union that is committed to improving the lives of over 20,000 members and businesses. We delivers a full range of financial services online, by mobile, and through a network of 8 branches across Niagara and Haldimand County.

Through our Truly Local Commitment, we are a Certified B Corporation and Living Wage employer, and we commit to investing a portion of our profits back into the communities we serve.

Our mission is to improve lives and strengthen communities.

  • Over 20,000 Members strong
  • 100% owned by Members, whom each own a share
  • Over $800 million in assets
  • Our 100 employees live and work in Niagara and Haldimand County
  • Open bonded credit union, anyone can join