News & Media

Financial news can be boring, but not with PenFinancial. Learn about new products and services that benefit you. Find out how PenFi is helping in your community. From new products and promotional offers to up-to-the-minute credit union news, you’ll find the latest news and announcements from PenFinancial here.

Media inquiries, please contact

Kerry Ould, Chief Marketing Officer

Latest news

May 31, 2021

PenFinancial Credit Union announces location for new Niagara Falls branch

PenFinancial Credit Union has announced a new Niagara Falls location with a target opening date of December 2021. The branch will be located at 7190 Morrison Street.

The current Dorchester Road branch will be migrated to the new Niagara Falls branch at that time.

Highlights of the new branch include:

  • Easy to access location with ample free parking
  • High profile shopping centre anchored by Canadian Tire, Home Depot and Zehrs
  • Almost exactly halfway between the Dorchester branch and former Huggins branch locations
  • A much larger space that will be customized for our immediate needs, and support future growth
  • Ample space to accommodate social distancing and other COVID safety measures as needed

 “PenFinancial remains committed to the Niagara Falls community. Our investment in this new branch will provide both our staff and members with a more modern facility that will better serve our needs both now, and well into the future,” said Ken Janzen, CEO of PenFinancial Credit Union. “This investment also reinforces the strength of our business and our commitment to the continued growth and sustainability of PenFinancial Credit Union.”


For more information, and regular updates on progress, visit


April 20, 2021

PenFinancial Credit Union donates $25,000 to local organizations providing community support for those impacted by COVID-19

PenFinancial Credit Union has announced a monetary donation of $25,000 to support local organizations in the Niagara and Haldimand communities who are providing emergency supports to those impacted by COVID-19.

Read the media release →

February 3, 2021

PenFinancial Credit Union announces a $10,000 donation in the memory of former CEO Bob Watson

The donation will be made to Wellspring Niagara which offers a wide variety of programs and services to meet the social, emotional, restorative and informational needs of people living with cancer.

In addition, the Community Room at the PenFinancial Branch at Fourth Avenue in St. Catharines will be renamed to the Bob Watson Community Room in Bob’s honour.

Read the media release.

January 22, 2021

Remembering Bob Watson

It is with great sadness that we announce the passing of Bob Watson on January 19, 2021. Bob was the former CEO of PenFinancial Credit Union for over thirty years until his retirement in August 2016. Bob was passionate about the Credit Union system and PenFinancial, and he had a deep passion for our Members and staff.

In his retirement comments he noted “helping Credit Union Members plan their dreams was inspirational”.  PenFinancial is a result of his vision as he led the merger of 8 Niagara Credit Unions over the years into what we enjoy today.

Bob will be remembered for his indomitable spirit, compassion and dedication to his local community. He will be missed by his many friends and colleagues at PenFinancial.

Our condolences are with his wife Mary, his four children and the grandchildren he cherished.

Online condolences can be made at


View the news release archive →

Fast Facts about PenFinancial Credit Union

PenFinancial is a truly local values-based credit union that is committed to improving the lives of over 20,000 members and businesses. We delivers a full range of financial services online, by mobile, and through a network of 8 branches across Niagara and Haldimand County.

Through our Truly Local Commitment, we are a  Certified B Corporation and Living Wage employer, and we invests 10% of our pre-tax profits into the communities we serves.

Our mission is to improve lives and strengthen communities.

  • Over 20,000 Members strong
  • 100% owned by Members, whom each own a share
  • Over $800 million in assets
  • Our 100 employees live and work in Niagara and Haldimand County
  • Open bonded credit union, anyone can join