Branch news

User tips

We have now completed the migration of your account to your new branch.  In order to ensure uninterrupted access to your accounts through Online Banking and the Mobile App, we've provided some quick tips below, including:

  • How to update memorized logins
  • Auto Deposit updates
  • Member Direct Small Business account linking

Updating Memorized logins

If you are a former Bunting or Huggins Member Mobile App or Online Banking user and your login details were set up as a Saved Login, you'll need to update your login details to ensure continued access. This will ensure that you are able to select the correct branch post migration.

Mobile App

There are two options in order to do this:

1. Re-install the Mobile App

2. Update your login credentials

  • Click on "Login" in the upper right hand corner of your screen
  • Click on the menu icon in the upper right hand corner
  • Choose "Settings"
  • From the list of memorized accounts, click on the red circle to the right of the memorized account to delete the login
  • From the bottom of the screen you can now select "Create New Login" to set up a new memorized account
  • When logging in, ensure you choose the applicable branch option

Online Banking

  • From the login screen, click on "Manage Memorized Accounts"
  • Click "Delete" from beside the memorized account name(s)

Auto Deposit updates

If previously set up an Auto Deposit you will need to go in to the e-transfer section of either Online Banking or the Mobile App and update the information by either selecting the account you wish the deposit to go into, or by removing the Auto Deposit and adding it again.

Member Direct Small Business account linking

If your personal account was linked in your Member Direct Small Business account log in, you will need to link that account again with your new branch log in information.


Changes to the Bunting Road and Huggins Street branches

As a member-owned co-operative, it is critical that we continue to evolve our credit union to accommodate the needs of our membership in a rapidly changing business environment, while continuing to produce strong business results.

Evaluating our branch strategy and physical footprint has always been part of our 5-year strategic plan, however COVID-19 has expedited this need. The pandemic has introduced additional considerations, such as the requirement for safe social distancing, which is not possible to achieve within our current branch design at Bunting Road and Huggins Street, and as of March 2020, these locations were temporarily closed.  

In consultation with our Board of Directors, and other business considerations, we have made the decision to merge the Bunting Road and Huggins Street branches with our Fourth Avenue and Dorchester Road branches respectively.

We remain 100% committed to the Niagara region – including St.Catharines and Niagara Falls, and we will continue to invest in these markets, and we will continue to give back to the entire Niagara community as part of our Truly Local Commitment.

We are also investing in our digital banking platform and other remote banking options that will provide our Members with more choices in how they bank with us. And, as always, our Members will continue to have access to the ding free® network of over 40 ATMs in Niagara, and 3,600 ATMs across Canada without additional surcharges.


Frequently Asked Questions