As a member-owned co-operative, it is critical that we continue to evolve our credit union to accommodate the needs of our membership in a rapidly changing business environment, while continuing to produce strong business results.
Evaluating our branch strategy and physical footprint has always been part of our 5-year strategic plan, however COVID-19 has expedited this need. The pandemic has introduced additional considerations, such as the requirement for safe social distancing, which is not possible to achieve within our current branch design at Bunting Road and Huggins Street, and as of March 2020, these locations were temporarily closed.
In consultation with our Board of Directors, and other business considerations, we have made the decision to merge the Bunting Road and Huggins Street branches with our Fourth Avenue and Dorchester Road branches respectively.
We remain 100% committed to the Niagara region – including St.Catharines and Niagara Falls, and we will continue to invest in these markets, and we will continue to give back to the entire Niagara community as part of our Truly Local Commitment.
We are also investing in our digital banking platform and other remote banking options that will provide our Members with more choices in how they bank with us. And, as always, our Members will continue to have access to the ding free® network of over 40 ATMs in Niagara, and 3,600 ATMs across Canada without additional surcharges.