Our NEW Niagara Falls branch is open!

Our Dorchester Branch has officially moved to our new state of the art facility at 7190 Morrison Street.

We’re excited to serve you at our new branch at 7190 Morrison Street.

ATM Updates:

  • A full service ATM is now available at the new Niagara Falls branch and is accessible 24/7.
  • For added convenience, an ATM remains at Dorchester Road for withdrawals only.

Online Banking and Mobile App users:

  • As of Monday, April 25, you will need to select “Niagara Falls” from the Branch Name dropdown when you login.
  • If you previously set up Biometric login in the Mobile App, you will also need to re-set it to reflect the branch change to “Niagara Falls”.

Progress updates

Our new Niagara Falls branch is now open and we hope you’ll visit us at 7190 Morrison Street in the Canadian Tire plaza. Keep an eye out here, and on our social media channels for updates.



Now Open!
April 25, 2022

We’re so excited to open the doors at our new state of the art facility at 7190 Morrison Street. As of Monday, April 25, our Dorchester branch is closed and we’ve moved into our brand new location in the Canadian Tire plaza. Please drop by and say hello. We’re kicking off the opening week with some fun giveaways and we look forward to seeing you at the new branch!

Video Update | April 13, 2022

Yesterday at our annual general meeting, our CEO, Ken Janzen, shared a special preview of the new Niagara Falls branch. For those of you who weren’t able to join us at the AGM, we want to share a sneak peek with you too!

AGM Niagara Falls Tour



Photo Update | April 11, 2022

We had an exciting weekend admiring the new signage at our new Niagara Falls branch! We’re now just two weeks away from opening the new branch at 7190 Morrison Street.

We appreciate your patience and thank you for your continued loyalty. We can’t wait to welcome you to the new branch!

Photo Update | April 1, 2022

It’s April and you know what that means – our new Niagara Falls branch opens this month!

Recently our Dorchester branch staff visited the new location at 7190 Morrison St. to take a look for themselves and review the progress we’ve made.

Since their visit, construction crews have made even more headway and we’re nearing the final stretch. We will be sharing more updates as we approach our opening date… stay tuned!

Niagara Falls New Branch Staff Visit

Video Update | March 14, 2022

We’re in the home stretch! The new Niagara Falls branch will open on Monday, April 25.

Check out this video with our CEO Ken Janzen to get a sneak peek behind the scenes.

In preparation for opening of the new branch:

  • The ATM at Dorchester Road will be unavailable March 23 to accommodate a technology update
  • The Dorchester Road branch will permanently close as of April 22, 2022 at 4 pm
  • A standalone ATM will remain at the Dorchester Road plaza but will only be available for cash withdrawals 
Ken Niagara Falls Tour


Photo update | March 7, 2022

The exterior signage for our new Niagara Falls branch is coming together nicely! We’ll be sharing more photos and updates as the crews continue to make headway at the branch.









Photo update | February 28, 2022

We continue to make progress at our new Niagara Falls branch. Offices have been framed and will be finished soon, and our exterior signage will be installed in the coming weeks!

Video Update | February 2, 2022

We’re excited to introduce Sandra Arsenault as Branch Manager at our new Niagara Falls location! Sandra has played an instrumental role at our Dorchester Branch and is dedicated to providing Members with the highest level of personalized service. She and the team are looking forward to welcoming you to the new branch in early spring.

Sandra Niagara Falls Update

News update | December 14, 2021

Have questions about exactly where you’ll find our new Niagara Falls branch? Check out the map we created to help.

We’ve also listened to your feedback about wanting more ATM locations and are pleased to announce that the ATM at the current Dorchester Road location will remain in place indefinitely as a cash-only ATM.

We can’t wait to welcome you to the new location in early 2022.

Photo update | November 30, 2021

While the crews have been working diligently on the interior of the new Niagara Falls branch, we’ve put up some slick new window graphics on our front entrance. Check them out next time you’re in the neighbourhood.


Latest Video Update | October 14, 2021

We’re excited to bring you another video update from our CEO, Ken Janzen, who was inside the new branch yesterday (October 13, 2021). The interior has been opened up, drywall is installed, and we’ll be starting to frame in offices, the greeting area, and the Member Service Representative stations in the coming weeks.

Ken Niagara Falls Update 2

Photo update | September 13, 2021

The crews at the new Niagara Falls branch continue to make great progress both on the exterior and interior of our new location at 7190 Morrison Street. Windows are in, updates to the exterior are well underway, and framing has begun inside.





PenFinancial Niagara Falls Coming Soon Banner


Photo update | August 18, 2021

Temporary signage is moving in place while we continue to make great progress with construction. Over the coming months, you'll begin to notice significant progress made to the interior should you decide to take a peek from the parking lot. 

Photo update | August 4, 2021

Demolition is well underway and the new entrance way is starting to take shape.  Meanwhile we're continuing to work with the architects to design interior spaces that are more functional and comfortable for our members and our employees.

New Niagara Falls branch demolition update 1


New Niagara Falls branch demolition update 2

VIdeo Update | July 14, 2021

We're excited to bring you the latest video update directly from our CEO, Ken Janzen, who was on the construction site yesterday (July 14, 2021). Progress is moving along well, and we can't wait to bring you future updates.

Ken Niagara Falls Update - July

Announcement | May 31, 2021

Finally! The moment you’ve all been waiting for.

It’s been a long time in the works, but after an exhaustive search that took us to all corners of Niagara Falls, we’re thrilled to finally be able to let the cat out of the bag and unveil the location of our newest branch.

Our new Niagara Falls location will be at 7190 Morrison Street – which is at the intersection of Morrison Street and Dorchester Road.

We are targeting an opening date of December 2021*, at which time we will be closing the Dorchester Road branch and migrating members to the new branch.

Highlights of the new branch include:

  • Easy to access location with ample free parking
  • Almost exactly halfway between the Dorchester branch and former Huggins branch locations in a central Niagara Falls location
  • Located in a high-profile shopping centre anchored by Canadian Tire, Home Depot and Zehrs – so chances are you may already be running errands in the area
  • A much larger and modern space that will be customized for our immediate needs, and support future growth
  • Ample space to accommodate safe social distancing and other COVID safety measures (Of course we’re hopeful COVID will be less of a concern by then!)

*Update: Due to permit changes and supply issues, we plan to open the new location in the 1st quarter of 2022.


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Who is PenFinancial?

PenFinancial Credit Union is a values-based financial co-operative committed to transforming how banking is done, so we can improve the lives of our members and strengthen the communities we serve.

That’s the thing about a truly local Credit Union…we don’t exist to pay dividends to individual shareholders, we exist to reinvest those profits back into Niagara. And as a Credit Union, all of our Members have a vote at our Annual General Meeting each year.

We serve over 20,000 Members in Niagara and Haldimand County, with branches in St. Catharines, Welland, Niagara Falls, Fonthill, Fort Erie and Dunnville.

Learn more about our truly local commitment →