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Welcome Home to PenFinancial

PLEASE NOTE: Direct deposits and withdrawals may be impacted by the global network outage impacting financial institutions. At this time, our Contact Centre phone lines are also affected. Online Banking and the Mobile App continue to work as expected. We apologize for any inconvenience and appreciate your patience.

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Featured Rates*

Rates are subject to change without notice. Conditions apply.

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5-Year Fixed
High Ratio Mortgage
3-Year Fixed
High-Ratio Mortgage
18-Month GIC
Niagara Shares
2023 Annual Dividend2

Meet Our (AWESOME) Team

Dont be intimidated. We like to say were in a serious business, but dont take ourselves too seriously. At PenFinancial, were just real people that live in the same community as you and want the best for you. We just happen to be highly qualified professionals at the same time.


Meet Our Advisors

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2024 PenFinancial Annual Report

2023 Annual Report

Download a copy today

Our 2023 annual report and audited financial statements are now available for download.

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Online Banking and Mobile App

Looking for help with Digital Banking?

Visit our Digital Banking page for updates, how-to guides and downloadable resources to make your banking experience even easier!

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Have your say!

Want to share a great experience? Feel we can do something even better? We’d love to hear from you.

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Be a part of something different

We were the first financial institution in Niagara to commit to paying our employees a living wage.

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Our Truly Local Commitment

As a credit union, we are owned and operated by our Members, and cooperative philosophies and social responsibility are in our DNA. At the core of our philanthropic culture is our commitment to community.  Each year we contribute a portion of our profits to charitable causes that help our local communities thrive. Our commitment extends to our staff as well. As a certified Living Wage Employer, a living wage is our minimum wage.

We are proud to be a Certified B Corporation, committed to using our business as a force for good. We believe there is a better way to do business for our workers, communities and the environment. And, we walk the talk on those beliefs, 100% of our Financial Advisors are certified Responsible Investing Specialists, and we are committed to our communities by choosing local first. 

We offer the same products and services as most other financial institutions, but we do it with a different set of values. It takes courage to be different, and we strive to transform the way banking is done.

Learn about our TLC

Truly Local Advice Blog

See all recent posts →

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Did you know that PenFinancial is a certified B Corp organization?

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Note *Online brokerage services are offered through Qtrade Direct Investing. Mutual funds and other securities are offered through Aviso Wealth. Qtrade Direct Investing, Qtrade Guided Portfolios and Aviso Wealth are divisions of Aviso Financial Inc.
Unless otherwise stated, mutual funds and other securities are not insured nor guaranteed, their values change frequently and past performance may not be repeated. Unless otherwise stated, mutual funds, other securities and cash balances are not covered by the Canada Deposit Insurance Corporation or by any other government deposit insurer that insures deposits in credit unions.
The PenFinancial Credit Union Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.For complete terms and conditions of all features and rewards please visit the Collabria Mastercard website.
All rates are subject to change without notice. GIC interest rates are annual rates. Interest earned is paid annually and at maturity. Eligible deposits in registered accounts have unlimited coverage through the Financial Services Regulatory Authority (FSRA). Eligible deposits (not in registered accounts) are insured up to $250,000 through the Financial Services Regulatory Authority (FSRA).
1Rates are subject to change without notice. Additional premiums may apply in cases of a refinance, extended amortizations, non-owner occupied, or other instances where application details may warrant it. A High Ratio mortgage is applicable in cases where a borrower places a down payment of less than 20% of the purchase price on a home. Refinances, renewals and amortization periods of greater than 25 years are ineligible. For a purchase price of $500,000 or less, the minimum down payment is 5%. When the purchase price is above $500,000 and under $1,000,000, the minimum down payment is 5% for the first $500,000 and 10% for the remaining portion. Offer may change or be withdrawn at any time without notice.
2Dividend rates and payments are not guaranteed. Past performance of dividends has no impact on future dividend rates. Shares will earn the same rate as all outstanding Class B Shares, Series 1 of the Credit Union. Niagara Shares are not deposits. Dividends are not guaranteed and may, but need not, be declared on an annual basis by the Board of Directors of the Credit Union in its sole and absolute discretion. The securities are not insured or otherwise guaranteed by the Financial Services Regulatory Authority of Ontario or any similar public agency. There is no market through which these securities may be sold.